Trust and safety

Trust and Safety at Widowers or Widows

Bereaved singles deserve a site they can trust. Every profile is checked, anti-scam screening is applied across the community, and dedicated support is here whenever you need it. This page explains everything we do to keep you safe.

Protected by recognised industry programmes

Online Dating Protector programme badge Online Dating Protector programme
Scamalytics anti-scam screening badge Scamalytics anti-scam screening on all profiles

Identity and verification

All profiles are checked. Additional optional verification gives members and matches extra confidence.

All profiles checked

Every profile on Widowers or Widows is reviewed by our team before it becomes visible to the community. This is not optional and it is not automated alone.

Reduces the risk of fake accounts reaching you before you make contact.

ID verification with blue tick

Optional government ID verification awards a visible blue tick badge to verified profiles, confirming the member is who they say they are.

Confirms you are talking to a genuine person and reduces catfishing risk.

Video verification

A live video check with our moderation team confirms identity without requiring you to share sensitive documents.

Provides strong authenticity evidence while keeping your personal information private.

Age assurance

AI-based age estimation with additional checks where required helps ensure only adults can access the platform.

Protects the community and ensures you are connecting with adults only.

Privacy and control

You decide what is shared, with whom, and when. Your real details are never shown publicly.

Safe usernames

Your real name and email address are never shown publicly. You choose a username that represents you without exposing personal details.

Prevents being traced on social media or approached outside the platform.

Location privacy

Your profile shows only your nearest town or city, never your exact address or live location.

Keeps your home address and real-world location private until you choose to share it.

Instant blocking

Block any member immediately so they can no longer contact you or see your profile.

Puts you fully in control of who can interact with you, at any time.

Easy reporting tools

Report a profile or a message quickly from within the platform without leaving the conversation.

Allows rapid action against behaviour that feels wrong or inappropriate.

Active protection

Scamalytics screening, AI monitoring and human moderation working together before harm reaches you.

Scamalytics anti-scam screening

Scamalytics technology screens every profile for known scam signals. This matters especially in a bereaved community, where romance scammers sometimes target people they perceive as vulnerable.

Reduces the likelihood of a scammer reaching you before your first message.

Behaviour monitoring

AI systems detect unusual or suspicious activity patterns across the platform in real time.

Identifies scammers, bots and harmful users early, before they reach many members.

Proactive content moderation

All images, videos and text submitted to the platform are screened on upload using both AI and human review.

Stops inappropriate or harmful content before it reaches you.

Off-platform contact alerts

The system detects when someone tries to move a conversation rapidly to an external app such as WhatsApp or Telegram before trust has been established.

Warns you about one of the most common early tactics used by romance scammers.

Support and standards

Dedicated support and accountability to industry best practice.

Dedicated customer support

A dedicated support team is available to help with any safety concern, question or report.

Ensures you can get real help quickly, not just an automated response.

Secure infrastructure

The platform is hosted on PCI-compliant cloud infrastructure with full SSL encryption, meeting the highest standards for data security.

Keeps your personal data, messages and payment details safe at all times.

A note on romance scams

Bereaved people can be targeted by romance scammers, who build apparent emotional connections over weeks or months before making requests for money. This is worth knowing before you begin.

The warning signs are consistent. Be cautious if someone:

  • Claims to be working abroad or travelling and cannot meet in person
  • Escalates emotional intensity very quickly
  • Asks you to move the conversation away from the site before you have met
  • Eventually asks for money, a gift card, or a financial favour of any kind

A genuine person who likes you will be patient. They will not ask you for money. They will not press you to communicate elsewhere immediately. If something feels wrong, you are right to step back, block the profile and report it to our support team. There is no embarrassment in doing so.

Never send money to someone you have not met in person, regardless of how convincing their story is. If you are uncertain about a profile, contact our support team before responding.